It’s simple. Our chauffeur drives his or her personal vehicle to your home, office, or wherever you may be; parks the vehicle, and then uses your car to become your personal chauffeur.
Your chauffeur is yours for however long you desire his or her service. Once you’ve satisfied our four hour minimum requirement.
Billable time starts after our driver arrives at the address you designated for pick up and completes a 10 minute inspection of your vehicle. Our drivers will arrive 10-15 minutes prior to your requested pick up time to complete this required inspection, and you will not be billed for those minutes.
Our clients are billed at an hourly rate. Please check or reservations page for details.
Your chauffeur remains with your car for the entire service period unless you request otherwise.
You may contact your driver to inform him or her of changes via his or her cell phone.
Charges are billed (at the end of your service period) to the credit card provided to secure your reservation. No cash payments are accepted.
Yes, we offer various types of discounts. See our Discounts page for a full description.
Our chauffeurs are employees of our company, an not contracted. We do utilize affiliate companies to provide limousine and charter bus services.
The chauffeur’s attire is typically considered casual; a black polo shirt, black business slacks and black shoes are worn for casual occasions. Upon requests for formal attire; a black or dark colored suit (white shirt & conservative colored tie) is worn.
Yes, you may request the same driver every time. We will make every effort to ensure your request is accommodated whenever possible.
Yes, we can accommodate all requests for sedans, SUV’s, vans, limos and charter buses.
The inspection is performed for your safety and protection. It is to assess whether the vehicle is in lawful condition to be driven.
Your seatbelts, insurance, registration, inspection, lights, turn signals, horn, tires and brakes.
We add 20% to every bill; 15% as a minimum gratuity for your driver and 5% service fees. Additional tipping is appreciated, and may be provided directly to your driver or added at your request to your final bill to be charged to your card.
You may cancel your reservation without penalty in most cases up 24 hours in advance. Your reservation confirmation will provide your specific responsibility. You will be charged the minimum fee; and in some cases more for any cancellation made with less than the minimum notice period specified on your confirmation.
We suggest as much advanced notice as possible. All reservations should be made at least 72 hours in advance, but we often accommodate last minute requests of 24 hours or less based on availability.
Yes, you must however, call our office to do so, and we will make a sincere attempt to accommodate you.
Insurance policies dictate that coverage follows the vehicle regardless of the driver; your insurance will be used as the sole source for settlement in the event of an accident. We do carry general liability insurance which covers non – vehicular damage to property by any of our drivers.
Operating in multiple markets; we’ve experienced TWO minor “at fault” accidents since opening in February 2005! Our drivers are extremely cautious and safety conscious.