Terms and Conditions

The Customer desires to retain the services of SAFEWAY DRIVERS, INC. to provide chauffeurs and, or chauffeured vehicle(s) needed at the times and places requested or directed by the Customer. Hours are expended and billed in 15 minute increments after minimum four hour requirement is met. Hours may be expended by the Customer or authorized agent. SAFEWAY DRIVERS, INC. agrees to provide the Customer with service requested under the following terms and conditions.  


  1. Insurance: SAFEWAY DRIVERS, INC. represents and warrants that vehicles it provides are insured for both personal injury & liability in the form of policy and in the minimum amount required by the state of Texas. The Customer agrees and represents to SAFEWAY DRIVERS, INC. that privately owned or rented vehicle provided for chauffeurs' operation is insured for both personal injury & liability in the form of policy and in the minimum amount required by the state of Texas, regardless of whom the driver of the vehicle may be.
  2. Payment for Services. Payment must be posted by providing SAFEWAY DRIVERS, INC. with a valid major credit card number, expiration date, Card Security Code, and any other information that may be required to execute payment. The Customer authorizes SAFEWAY DRIVERS, INC. to debit his/her credit card account for services rendered. Charges will generally be applied after the provision of service. The Customer is entitled to an invoice/receipt sufficiently detailing the services provided. The Customer is liable to Safeway Drivers, Inc. for all cost incurred in the collection of outstanding fees should credit card be declined
  3. Expenses. All expenses associated with the operation of service vehicle, such as gasoline, oil, other fuel, tolls, towing charges, parking fees, cosmetic maintenance, repairs attributable to pre-existing conditions, etc. are the responsibility of SAFEWAY DRIVERS, INC., in instances where the vehicle is provided by the company; subject to the following exception: Fuel when traveling beyond 40 mile radius of the city (chargeable at .45¢ per mile; subject to change) parking fees & tolls. The above expenses are the customer's responsibility if SAFEWAY DRIVERS does not provide the vehicle.
  4. Reservations. A minimum of forty eight hours advance notice is suggested when making reservation requests.     
  5. Cancellations. Cancellation fees vary depending on the scope of the reservation (i.e. limo, bus, length of service period). Under normal circumstances, “chauffeur only” cancellations are subject to a $100.00 fee if notice is received less than 24 hours in advance. A Four hour minimum charge applies in any event where a driver is dispatched to locations requested by the Customer, whether or not service is rendered. “Chauffeured vehicle” cancellation fees will vary from 50% of the full charge to full charge for service. Customer agrees to provide reasonable notice in advance of any change to pick up times and/or locations requested. SAFEWAY DRIVERS, INC. will be held harmless for any loss monetary or otherwise, resulting from its inability to provided timely service, in the event reasonable notice of change was not received.     
  6. Termination of Contract. Either party may terminate this agreement at any time for any reason and without penalty.
  7. Solicitations. Customer agrees to make all arrangements for service directly with office personnel, and not solicit drivers for service in any capacity.
  8. Indemnification. Chauffeur Services: The Customer agrees and understands that his/her automobile insurance policy shall be the primary insurance policy for the satisfaction of any and all claims or damage. Chauffeured vehicle: SAFEWAY DRIVERS, INC. represents and warrants that its automobile insurance policy shall be the primary insurance policy for the satisfaction of any and all claims or damage.  The Customer agrees to indemnify SAFEWAY DRIVERS, INC. from any and all losses if any, it may suffer as the result of claims and litigation made against it arising from the transport of the customer and other passengers for any and all damages not covered by SAFEWAY DRIVERS, INC.’s insurance policy, other than actions which constitute gross negligence or willful misconduct.
  9. Arbitration. This contract is governed by Texas law. All disputes arising under this contract shall be submitted to binding arbitration before the American Arbitration Association in Harris County, Texas

The foregoing terms are hereby accepted and agreed to.